Upload Document For Coach

If your coach requests additional documents (for example: medical records, forms, or progress notes), you can securely send them to Livara Support. Documents cannot be uploaded directly in the app.

Option 1: Submit a Support Ticket

1. Go to the Livara Support Portal

2. Submit a Ticket

3. Fill in your information and choose Upload Document for Coach as the issue type

4. Attach your document 
   

5. Submit the ticket. Our team will make sure your coach receives it

Option 2: Email Support

1. Send an email to support@livarahealth.com

2. Use the subject line: “Document Upload for Coach”

3. Attach the document (PDF, JPG, PNG)

4. In the body of the email, include:

   • Your Full Name

   • The name of your coach 

? Reminder: Your coach will be notified once Support processes the document. If you don’t receive confirmation within 1 business days, please follow up with Support.