Need help with the Livara Health app or your account? Our support team is here to assist you.
Ways to Reach Support
Submit a Ticket (Recommended)
Go to the Livara Support Portal
Select your issue type and details
Fill out the form, as well as the CAPTCHA authenticator, and click Submit
Email Us
Send an email to: support@livarahealth.com
Include your full name, date of birth, and a short description of your issue
Call us
Our General Support Line can be reached Mon-Friday 6:30AM PST to 3:00PM PST
Give us a call at (619) 369-8890
When to Contact Support
Trouble logging in or completing registration
Unable to access your exercise program or appointments
Issues with uploading documents for your coach
Technical errors in the app or website
Response Time
Our team responds to most requests within 1 business day for ticket submissions
For same day appointment cancellations or for issues joining your virtual appointment related issues, call our Support Line (619) 369-8890
Pro Tips
Attach screenshots when possible, this helps us troubleshoot faster
Always use the most recent app version before reaching out
Double-check your email and phone number on file to ensure you receive updates
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article